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Blue Ridge extends access until June 30

Blue Ridge Communications has extended its temporary suspension of data caps for all internet speed levels until June 30.

In conjunction with PenTeleData, Blue Ridge is providing open access to its Community Wi-Fi hot spots until June 30. A list of Community Wi-Fi hot spot locations is available online at www.ptdwifi.net.

For customers that contact Blue Ridge to express that they have been impacted by the coronavirus pandemic, Blue Ridge customer care specialists will be able to provide flexible payment options and will not disconnect services or assess late fees until June 30.

To allow students to continue their lesson plans and online learning without interruption, Blue Ridge extended its Learn From Home Initiative. Families with students that are currently enrolled in this program received an additional month of internet service at no cost, along with unlimited data until June 30.

The previously announced video rate increase originally scheduled for April 1, then rescheduled to June 1, will now be delayed until further notice.

Blue Ridge Retail Centers will remain closed until further notice. Customers can drop off payments at their local office (drop box) but processing time could take up to three days. You can always manage your account at www.brctv.com, or through our My Blue Ridge app, or by calling 1-800-222-5377.

For updates, see www.brctv.com/blog.