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Social media CEOs testify in heated Senate hearing on child exploitation

Sexual predators. Addictive features. Suicide and eating disorders. Unrealistic beauty standards. Bullying. These are just some of the issues young people are dealing with on social media - and children’s advocates and lawmakers say companies are not doing enough to protect them.

On Wednesday, the CEOs of Meta, TikTok, X and other social media companies went before the Senate Judiciary Committee to testify at a time when lawmakers and parents are growing increasingly concerned about the effects of social media on young people’s lives.

The hearing began with recorded testimony from kids and parents who said they or their children were exploited on social media. Throughout the hourslong event, parents who lost children to suicide silently held up pictures of their dead kids.

“They’re responsible for many of the dangers our children face online,” Senate Majority Whip Dick Durbin, who chairs the committee, said in opening remarks. “Their design choices, their failures to adequately invest in trust and safety, their constant pursuit of engagement and profit over basic safety have all put our kids and grandkids at risk.”

In a heated question and answer session with Mark Zuckerberg, Republican Missouri Sen. Josh Hawley asked the Meta CEO if he has personally compensated any of the victims and their families for what they have been through.

“I don’t think so,” Zuckerberg replied.

“There’s families of victims here,” Hawley said. “Would you like to apologize to them?”

Zuckerberg stood, turned away from his microphone and the senators, and directly addressed the parents in the gallery.

“I’m sorry for everything you have all been through. No one should go through the things that your families have suffered,” he said, adding that Meta continues to invest and work on “industrywide efforts” to protect children.

But time and time again, children’s advocates and parents have stressed that none of the companies are doing enough.

One of the parents who attended the hearing was Neveen Radwan, whose teenage daughter got sucked in to a “black hole of dangerous content” on TikTok and Instagram after she started looking at videos on healthy eating and exercise at the onset of the COVID lockdowns. She developed anorexia within a few months and nearly died, Radwan recalled.

“Nothing that was said today was different from what we expected,” Radwan said. “It was a lot of promises and a lot of, quite honestly, a lot of talk without them really saying anything. The apology that he made, while it was appreciated, it was a little bit too little, too late, of course.”

But Radwan, whose daughter is now 19 and in college, said she felt a “significant shift” in the energy as she sat through the hearing, listening to the senators grill the social media CEOs in tense exchanges.

“The energy in the room was, very, very palpable. Just by our presence there, I think it was very noticeable how our presence was affecting the senators,” she said.

Hawley continued to press Zuckerberg, asking if he’d take personal responsibility for the harms his company has caused. Zuckerberg stayed on message and repeated that Meta’s job is to “build industry-leading tools” and empower parents.

“To make money,” Hawley cut in.

South Carolina Sen. Lindsay Graham, the top Republican on the Judiciary panel, echoed Durbin’s sentiments and said he’s prepared to work with Democrats to solve the issue.

“After years of working on this issue with you and others, I’ve come to conclude the following: Social media companies as they’re currently designed and operate are dangerous products,” Graham said.

The executives touted existing safety tools on their platforms and the work they’ve done with nonprofits and law enforcement to protect minors.

Snapchat broke ranks ahead of the hearing and is backing a federal bill that would create a legal liability for apps and social platforms that recommend harmful content to minors. Snap CEO Evan Spiegel reiterated the company’s support on Wednesday and asked the industry to back the bill.

TikTok CEO Shou Zi Chew said the company is vigilant about enforcing its policy barring children under 13 from using the app. CEO Linda Yaccarino said X, formerly Twitter, doesn’t cater to children.

“We do not have a line of business dedicated to children,” Yaccarino said. She said the company will also support Stop CSAM Act, a federal bill that makes it easier for victims of child exploitation to sue tech companies.

Yet child health advocates say social media companies have failed repeatedly to protect minors.

Profits should not be the primary concern when companies are faced with safety and privacy decisions, said Zamaan Qureshi, co-chair of Design It For Us, a youth-led coalition advocating for safer social media. “These companies have had opportunities to do this before they failed to do that. So independent regulation needs to step in.”

With people holding photos of their loved ones in the audience, Meta CEO Mark Zuckerberg arrives to testify before a Senate Judiciary Committee hearing on Capitol Hill in Washington, Wednesday, Jan. 31, 2024, to discuss child safety. (AP Photo/Susan Walsh)
Meta CEO Mark Zuckerberg turns to address the audience during a Senate Judiciary Committee hearing on Capitol Hill in Washington, Wednesday, Jan. 31, 2024, to discuss child safety. X CEO Linda Yaccarino watches at left. (AP Photo/Jose Luis Magana)
People hold photos of their loved ones as they sit in the audience before the start of Wednesday's hearing. AP PHOTO/SUSAN WALSH
From left; Discord CEO Jason Citron, Snap CEO Evan Spiegel, TikTok CEO Shou Zi Chew, X CEO Linda Yaccarino and Meta CEO Mark Zuckerberg, are sworn in during a Senate Judiciary Committee hearing on Capitol Hill in Washington, Wednesday, Jan. 31, 2024, to discuss child safety. (AP Photo/Manuel Balce Ceneta)
People hold photos of their loved ones as they sit in the audience before the start of a Senate Judiciary Committee hearing with the heads of social media platforms on Capitol Hill in Washington, Wednesday, Jan. 31, 2024, to discuss child safety. (AP Photo/Susan Walsh)
X CEO Linda Yaccarino, right, together with TikTok CEO Shou Zi Chew, left, testifies during a Senate Judiciary Committee hearing on Capitol Hill in Washington, Wednesday, Jan. 31, 2024, on child safety. (AP Photo/Manuel Balce Ceneta)
Snap CEO Evan Spiegel speaks during a Senate Judiciary Committee hearing on Capitol Hill in Washington, Wednesday, Jan. 31, 2024, on child safety. (AP Photo/Mark Schiefelbein)
TikTok CEO Shou Zi Chew, testifies during a Senate Judiciary Committee hearing on Capitol Hill in Washington, Wednesday, Jan. 31, 2024, on child safety. Snap CEO Evan Spiegel, left, listens.(AP Photo/Manuel Balce Ceneta)
Todd and Mia Minor, both of Accokeek, Md., left, hold a photo of their son, Matthew Minor as they attend a Senate Judiciary Committee hearing with the heads of social media platforms on Capitol Hill in Washington, Wednesday, Jan. 31, 2024, on child safety. The Minor's son, Matthew Minor, died after a TikTok “choking challenge” in 2019. (AP Photo/Susan Walsh)
Senate Judiciary Committee Chairman Sen. Dick Durbin, D-Ill., right, listens as ranking member Sen. Lindsey Graham, R-S.C., left, speaks during a hearing with the heads of social media platforms on Capitol Hill in Washington, Wednesday, Jan. 31, 2024, to discuss child safety. (AP Photo/Susan Walsh)
People hold photos of their loved ones as they sit in the audience before the start of a Senate Judiciary Committee hearing with the heads of social media platforms on Capitol Hill in Washington, Wednesday, Jan. 31, 2024, to discuss child safety. (AP Photo/Susan Walsh)
Meta CEO Mark Zuckerberg arrives to appear before the Senate Judiciary Committee's hearing on online child safety on Capitol Hill, Wednesday, Jan. 31, 2024 in Washington. (AP Photo/Mark Schiefelbein)
Meta CEO Mark Zuckerberg turns to address the audience during a Senate Judiciary Committee hearing on Capitol Hill in Washington, Wednesday, to discuss child safety. X CEO Linda Yaccarino watches at left. AP PHOTO/JOSE LUIS MAGANA
X CEO Linda Yaccarino arrives to appear before the Senate Judiciary Committee's hearing on online child safety on Capitol Hill, Wednesday, Jan. 31, 2024 in Washington. (AP Photo/Jose Luis Magana)
Meta CEO Mark Zuckerberg arrives to appear before the Senate Judiciary Committee's hearing on online child safety on Capitol Hill, Wednesday, Jan. 31, 2024 in Washington. (AP Photo/Mark Schiefelbein)
X CEO Linda Yaccarino arrives to appear before the Senate Judiciary Committee's hearing on online child safety on Capitol Hill, Wednesday, Jan. 31, 2024 in Washington. (AP Photo/Mark Schiefelbein)
TikTok CEO Shou Zi Chew arrives to appear before the Senate Judiciary Committee's hearing on online child safety on Capitol Hill, Wednesday, Jan. 31, 2024 in Washington. (AP Photo/Mark Schiefelbein)
TikTok CEO Shou Zi Chew arrives to appear before the Senate Judiciary Committee's hearing on online child safety on Capitol Hill, Wednesday, Jan. 31, 2024 in Washington. (AP Photo/Mark Schiefelbein)
TikTok CEO Shou Zi Chew arrives to appear before the Senate Judiciary Committee's hearing on online child safety on Capitol Hill, Wednesday, Jan. 31, 2024 in Washington. (AP Photo/Mark Schiefelbein)
Todd Minor kisses his wife Mia Minor, both of Accokeek, Md., as they attend a Senate Judiciary Committee hearing with the heads of social media platforms on Capitol Hill in Washington, Wednesday, Jan. 31, 2024, on child safety. The Minor's son, Matthew Minor, died after a TikTok “choking challenge” in 2019. (AP Photo/Susan Walsh)
X CEO Linda Yaccarino arrives to appear before the Senate Judiciary Committee's hearing on online child safety on Capitol Hill, Wednesday, Jan. 31, 2024 in Washington. (AP Photo/Jose Luis Magana)
Discord CEO Jason Citron arrives to appear before the Senate Judiciary Committee's hearing on online child safety on Capitol Hill, Wednesday, Jan. 31, 2024 in Washington. (AP Photo/Jose Luis Magana)
Snap CEO Evan Spiegel arrives to appear before the Senate Judiciary Committee's hearing on online child safety on Capitol Hill, Wednesday, Jan. 31, 2024 in Washington. (AP Photo/Jose Luis Magana)
Discord CEO Jason Citron arrives to appear before the Senate Judiciary Committee's hearing on online child safety on Capitol Hill, Wednesday, Jan. 31, 2024 in Washington. (AP Photo/Jose Luis Magana)
Meta CEO Mark Zuckerberg, arrives to testify before a Senate Judiciary Committee hearing on Capitol Hill in Washington, Wednesday, Jan. 31, 2024, to discuss child safety. (AP Photo/Manuel Balce Ceneta)
Meta CEO Mark Zuckerberg turns to address the audience during a Senate Judiciary Committee hearing on Capitol Hill in Washington, Wednesday, Jan. 31, 2024, to discuss child safety. TikTok CEO Shou Zi Chew and X CEO Linda Yaccarino listen. (AP Photo/Susan Walsh)
TikTok CEO Shou Zi Chew speaks during a Senate Judiciary Committee hearing on Capitol Hill in Washington, Wednesday, Jan. 31, 2024, on child safety. (AP Photo/Mark Schiefelbein)
Meta CEO Mark Zuckerberg turns to address the audience during a Senate Judiciary Committee hearing on Capitol Hill in Washington, Wednesday, Jan. 31, 2024, to discuss child safety. X CEO Linda Yaccarino watches at left. (AP Photo/Susan Walsh)
Chairman Sen. Dick Durbin, D-Ill., presides over the Senate Judiciary Committee's hearing on online child safety on Capitol Hill, Wednesday, Jan. 31, 2024 in Washington. (AP Photo/Mark Schiefelbein)
Meta CEO Mark Zuckerberg speaks during a Senate Judiciary Committee hearing on Capitol Hill in Washington, Wednesday, Jan. 31, 2024, on child safety. (AP Photo/Mark Schiefelbein)
X CEO Linda Yaccarino speaks during a Senate Judiciary Committee hearing on Capitol Hill in Washington, Wednesday, Jan. 31, 2024, on child safety. (AP Photo/Mark Schiefelbein)
People in the audience hold up photos of their loved ones during the Senate Judiciary Committee's hearing on online child safety on Capitol Hill, Wednesday, Jan. 31, 2024 in Washington. (AP Photo/Manuel Balce Ceneta)
X CEO Linda Yaccarino, left, speaks as Meta CEO Mark Zuckerberg, right, listens during a Senate Judiciary Committee hearing on Capitol Hill in Washington, Wednesday, Jan. 31, 2024, on child safety. (AP Photo/Mark Schiefelbein)
Kristin Bride, left, holding a photo of her 16-year-old son Carson, and Joann Bogard, holding a photo of her 15-year-old son Mason, center accompanied by other families, listen during a rally to protect kids online on Capitol Hill in Washington, Wednesday, Jan. 31, 2024. (AP Photo/Jose Luis Magana)
Former Facebook employee Arturo Bejar speaks during a rally to protect kids online on Capitol Hill in Washington, Wednesday, Jan. 31, 2024. (AP Photo/Jose Luis Magana)
New Mexico Attorney General Raúl Torrez speaks during a rally to protect kids online on Capitol Hill in Washington, Wednesday, Jan. 31, 2024. (AP Photo/Jose Luis Magana)
Family members holds a photographs of their loved ones during a rally to protect kids online on Capitol Hill in Washington, Wednesday, Jan. 31, 2024. (AP Photo/Jose Luis Magana)
Family members holds a photographs of their loved ones during a rally to protect kids online on Capitol Hill in Washington, Wednesday, Jan. 31, 2024. (AP Photo/Jose Luis Magana)
Sen. Ed Markey D-Mass., speaks during a rally to protect kids online on Capitol Hill in Washington, Wednesday, Jan. 31, 2024. (AP Photo/Jose Luis Magana)
Jaime Puerta, of Santa Clarita, Calif., holds a picture of his son Daniel Joseph Puerta-Johnson, during a Senate Judiciary Committee hearing on Capitol Hill in Washington, Wednesday, Jan. 31, 2024, on child safety online. Puerta's son was 16 years old when he died of fentanyl poisoning, (AP Photo/Manuel Balce Ceneta)
Protesters stand up during a Senate Judiciary Committee hearing with social medial platform heads on Capitol Hill in Washington, Wednesday, Jan. 31, 2024, to discuss child safety. (AP Photo/Susan Walsh)
Sen. Laphonza Butler, D-Calif., speaks about photo filters during a Senate Judiciary Committee hearing with social media platform heads on Capitol Hill in Washington, Wednesday, Jan. 31, 2024, to discuss child safety online. (AP Photo/Susan Walsh)
Social media platform heads, from left, Discord CEO Jason Citron, Snap CEO Evan Spiegel, TikTok CEO Shou Zi Chew, X CEO Linda Yaccarino, and Meta CEO Mark Zuckerberg, listen during a Senate Judiciary Committee hearing on Capitol Hill in Washington, Wednesday, Jan. 31, 2024, to discuss child safety online. (AP Photo/Susan Walsh)
Meta CEO Mark Zuckerberg, right, with fellow witnesses from left, TikTok CEO Shou Zi Chew and X CEO Linda Yaccarino, testifies during a Senate Judiciary Committee hearing on Capitol Hill in Washington, Wednesday, Jan. 31, 2024, to discuss child safety. (AP Photo/Manuel Balce Ceneta)