Dear Editor:

This is in regard to Ron Gower's editorial on airline pre-selected seating. Here is my experience, and I have a lot of it.You go to the airline's website, select your flight(s), and pay for the reservation. You get a confirmation number and select your seat. Twenty-four hours before departure, you go online, and print your board pass that contains your pre-selected seat.Unless you are checking in with bags, you do not deal with an airline employee until you reach the boarding gate. The only time I have ever had my seat changed was on the rare occasion when the aircraft had a mechanical problem, and the airline changed aircraft, and the replacement aircraft had a different seating configuration.Most airlines charge for preferred seating in economy class, unless you are an elite frequent flyer. Those seats are a bit larger and/or with more leg room. Experienced flyers gladly pay the extra fee.Airlines are flying at almost 100 percent capacity for all flights. Consequently, it is a seller's market. And service diminishes.Airlines make little revenue from families. I guess because most families only fly during summer months, and they hold no loyalty to one airline. They go for the cheapest fare.Bob Marouchoc, NesquehoningUnited Airlines Million Mile Flyer